Our mattress cleaning process begins with a careful inspection and thorough vacuuming to remove any surface dirt and dust. Based on the mattress type, we select either a hot water extraction or a dry cleaning method. If using hot water extraction, we start with a pre-spray to target stains while protecting the fabric. For Prime Care Plan customers, we apply additional stain treatments before performing a deep clean with a hot water extraction machine, effectively lifting out embedded dirt, dust, and allergens. We finish with a Fabric Protection layer, which keeps the mattress looking fresh for longer. For more delicate mattresses, we opt for dry cleaning, applying a specialized detergent with a misting bottle and gently wiping it off with terry towels to maintain the fabric's quality. This tailored approach ensures a clean, well-preserved mattress every time.