When on the scheduled day should I expect my Christmas tree delivery?
We strive to deliver every Christmas tree at the requested by the customer time. Just bear in mind we always give our customers a four-hour arrival window, which means that we can arrive at any time within those four hours. You will be notified before the day of the arrival when to expect your Christmas tree delivery.
What tree sizes do you have?
We deliver fresh cut Christmas trees between 5ft and 7ft tall and pot grown ones that are around 2-3 ft tall. If you are not sure which size would be the ideal fit, simply consult one of our friendly operators.
Do your trees come with a stand?
Yes, for an additional fee we can bring a water-reservoir stand along with the Christmas tree.
I would like to buy a real fresh cut Christmas tree in November. Will it last until Christmas?
The Nordmann fir can be ordered even as early as November and it will last you the whole holiday season. Just make sure to water it properly and to keep it away from any sources of heat.
Where should I situate my tree?
You might be tempted to place your Nordmann Fir or Norway Spruce near the fireplace to create that perfect holiday atmosphere. But keep in mind that evergreens don't like the heat all that much. The best place to put your tree is near a window, as far away from any heat sources(such as radiators) as possible.
Should I water my fresh cut Christmas tree?
Yes, you should water your tree in order to prolong its life. Simply check the tree stand on a daily basis and fill it up with water when necessary. Remember that Christmas trees are very thirsty and need to be kept hydrated.
Can you put up my fresh cut Christmas tree?
Yes, if you request it prior to the service, we can also include Christmas tree installation, for an additional fee.
How come my fresh cut tree isn’t “drinking” water anymore?
Well, water absorption rates are expected to vary so don't worry about it. Just make sure to check the water level regularly and trim the base if you notice that a layer of sap has formed on it.
Is it normal for my fresh cut tree to lose some of its needles?
Yes, this is normal and is to be expected. Just remember to water it regularly and it will be fine.
Do you provide Christmas tree collection after the holidays?
Yes, we do! Just contact us a few days in advance and we will send somebody to collect the tree from your address.
Do the delivered trees still have roots on?
Yes, however, only our pot grown ones have roots. Our fresh cut Christmas trees are cut at the place where the trunk meets the ground. Therefore, they’re unlikely to survive if re-planted.
Is the Nordmann Fir a tree suitable for people with allergies?
As a matter of fact, this Christmas tree is ideal for people that suffer from allergies. Thanks to its wax-coated needles, the Nordmann Fir prevents allergens from being released into the air.
How can I determine how wide my fresh cut Christmas tree will be?
The general rule of thumb suggests that the widest point of the tree’s girth is around half of the tree’s height(usually a little less than it). For example, the widest point of a 6ft tall Christmas tree will be around 2.8ft.
How do I look after a pot grown Christmas tree Indoors?
Firstly, position your tree in a cool spot inside your home that gets enough sunlight. Water it regularly, however, avoid over-watering as that can lead to root rot. To avoid this simply check if the soil is dry by feeling it with a finger. The primary symptom of a dry Norway Spruce is browning and falling needles.
How long can I keep my pot grown Norway Spruce indoors?
Pot grown trees need to be brought indoors as late as possible. Since they shouldn’t be kept inside your home for more than 12 days(at a time), we recommend bringing your tree inside, the weekend before Christmas. If you want to keep your tree indoors for longer, you can do that, you’ll just need to move your Norway Spruce outside for around 24 hours to recharge, once every week. Once the holidays are over, however, move your tree outdoors with the pot so that it can thrive and continue growing.
When and how should I repot my Christmas tree?
Our Norway Spruce trees come in pots with enough ample space for the first 12 months. Once these 12 months have passed, we recommend you repot your Christmas tree at the beginning of spring into a bigger pot (which is at least 10 cm larger in diameter than the previous one). For the soil use a multipurpose potting compost and around 10% garden bark mulch, for drainage. Once it becomes warmer during spring, begin feeding your tree liquid fertilizer weekly throughout the entire growing season. Keep it well water and do not allow it to dry.
What is the difference between pot grown and potted Christmas trees?
A pot grown Christmas tree is one that has been planted early on, as a seedling inside a pot filled with compost and growing medium, so that its root ball is completely encased in the container. These are way easier to transplant outdoors or into a bigger pot when compared to potted Christmas trees. A potted tree is one that has been grown in a field and once it has reached a reasonable size has been dug up and transplanted into a pot. Since potted trees have been dug up once before their roots are usually loose in the pot and they don’t normally survive when they’re transplanted outdoors.
