Is the steam cleaning method more beneficial than dry cleaning?
The best carpet cleaning method depends on the type of carpet fibre. Hot water extraction, often referred to as carpet steam cleaning, is one of the most effective carpet cleaning methods for wool, synthetic, and wool-blend carpets. This method not only delivers a deep clean but is also suitable for
upholstery cleaning,
mattress sanitising and
curtain washing. On the other hand, dry carpet cleaning (or compound cleaning) is the preferred option for natural fibre carpets, such as viscose, tencel, seagrass, and jute. It uses minimal moisture, making it ideal for moisture-sensitive materials. Learn more about the
advantages of steam cleaning vs dry cleaning and which is right for your needs.
What types of carpets and rugs can you clean?
Our professional London carpet cleaners are fully trained to treat all types of carpet pile and rug materials. They can clean wall-to-wall carpets made from synthetic fibres, wool, and other natural materials with precision. Additionally, each technician is an expert in rug cleaning and experienced with delicate and high-value rugs, including Persian, oriental, area, sculptured, Moroccan, Indian, Tibetan and other rugs. Whether you need carpet cleaning in London homes or commercial spaces, our cleaners can serve you anywhere across the city.
How much time does the carpet cleaning service take?
The duration of a carpet cleaning service in London depends on several factors, including the size, condition, and type of carpet. As a rough estimate, cleaning a single bedroom carpet typically takes around 30 minutes. However, factors like heavily soiled areas, stain removal, and carpet fibre type may affect the overall time. Your London carpet cleaner will assess everything on-site and give you a more accurate time estimate.
How long does it take for the carpet to dry out?
Synthetic fibre carpets typically air-dry within 3 to 6 hours after professional cleaning. Wool carpets, being more absorbent, may take between 4 to 8 hours to dry completely. Drying time also depends on room ventilation, humidity levels, and whether you use fans or open windows to speed up the process after your carpet cleaning service in London.
Can you guarantee successful stain removal?
While our carpet cleaning service in London uses advanced stain removal methods, some stains, such as hair dye, bleach, or harsh chemicals may cause permanent damage to carpet fibres. That said, our trained carpet cleaners always use the most effective techniques and solutions available. If we can't remove the stain, it's likely no one can.
Can your carpet cleaning methods help with carpet odour removal? Such as odours from pet urine?
Yes, our carpet cleaning services in London are highly effective for carpet odour removal, including pet urine odours. Your textile floor coverings will be left clean, fresh, and smelling great after treatment. For extra tips, check out our helpful blog post on
removing cat urine stains and odour from a carpet.
Does the technician move the furniture around?
Well, if it comes to a coffee table and a chair or two, sure, no problem – the carpet cleaning technician will be happy to help as long as it’s something minor. But when it comes to heavy furniture, you should prepare the room in advance. We have the right guide if you're wondering
how to move heavy furniture on your carpet.
Do you take the carpet away?
No, the carpet cleaning technician brings everything necessary to complete our professional carpet cleaning services on-site. This method is far more efficient and time-saving, avoiding the need to remove or transport your carpets.
How many professional carpet cleaners will come?
We will send a single certified carpet cleaning technician to your property. He will arrive fully equipped with all the necessary professional equipment and eco-friendly detergents to complete the carpet cleaning service on-site efficiently.
What types of cleaning agents do carpet cleaning specialists utilize?
Our carpet cleaning specialists use a range of professional-grade cleaning solutions that are not available in retail stores. These include powerful detergents, spot removers, and stain protection agents that have been carefully tested over time for the best results. Our cleaning products eliminate up to 99% of bacteria and germs, providing a deeply sanitised environment. Most importantly, all solutions are child-safe, pet-friendly, and eco-friendly.
What is the recommended frequency for professional carpet cleaning?
The ideal frequency for professional carpet cleaning depends on your home's foot traffic and whether your carpets are treated with stain protection. For most residential carpets, we recommend scheduling a professional clean at least twice a year to maintain hygiene, extend the carpet’s lifespan, and keep your home looking fresh.
How does the hot-water extraction carpet cleaning work?
Step 1: Pretreating the item - In this method, we use a more advanced version of steam cleaning. Before the actual carpet cleaning procedure takes place, the technician will vacuum clean the piece to remove that first layer of loose dust. Then, if you booked our Prime Care Plan, he will examine the stains (if any) and choose the appropriate detergent for each. Spilt drinks, greasy food splatters, and so on – whatever it is, it will be dealt with accordingly. However, keep in mind some stains permanently damage the fabric and they are impossible to clean. If our methods can’t clean them, nothing will.
Step 2: Main cleaning procedure - This is the most efficient and longer-lasting carpet cleaning method on the market. It brings even the most blemished and heavily-soiled textile floor coverings back to life. Here is how the steam carpet cleaning works: The technician uses a professional machine to deep clean every inch of the carpet. The nozzle ejects pressurised water mixed with a detergent. This easily dislodges all accumulated grime and dust. At the same time, a powerful suction attachment is removing all the excess moisture from the piece (along with the loosened dirt). This way, your carpet is being cleaned and dried at the same time, with no risk of damage – up to 80-90% of the moisture is removed almost simultaneously. NOTE: Fantastic Services does not hold any responsibility for damage that might occur on your carpeting after professional cleaning in case you have attempted to remove existing stains on your own by using unknown to us detergents of your choosing.
Step 3: Stain protection - If you booked the Prime Care Plan - recommended for high-traffic areas. To protect your freshly cleaned items and prolong their life, your technician can use the highly effective stain repellent on them. The repellent is applied evenly on the pile of each individual item and provides reliable protection against all kinds of stains by not allowing them to settle on your rug's surface. This way, your items will remain fresh much longer and they will be a lot easier to clean the next time.
Step 4: Short drying time - After hot water extraction, the textile floor covering is slightly damp and needs 3 to 6 hours to air-dry on its own.
What is your carpet cleaning service coverage?
Fantastic Services provides expert rug cleaning services near you, covers all boroughs within M25. We also perform professional carpet cleaning in London and in major cities across England including Bristol, Manchester, Liverpool, Birmingham, Oxford and more. If unsure, please use our online booking form to verify our presence within your postcode area.
What is your availability?
You can book our affordable carpet cleaning services in London from 7am to 5pm, seven days a week, including weekends and bank holidays. Our London carpet cleaners are available for early morning or after-hours appointments, giving you the flexibility to choose a time that best suits your schedule.
How can I make changes to my carpet cleaning booking?
To reschedule or edit your carpet cleaning service in London, simply log into your Fantastic Services account and head to your Dashboard, where you can easily manage your bookings. Please ensure any changes are made at least 48 hours before your scheduled appointment.
How much does it cost to have a carpet cleaned?
The cost of our professional carpet cleaning service in London depends on the size of the carpeted area and the cleaning method used. For instance, the standard price for hallway carpet cleaning (10 x 4 feet) starts from £37, or just £7 if you're a Fantastic Club member. For bedroom carpet cleaning (up to 20 sq.m.), prices start from £46, or £16 for members.
How much does it cost to have a rug cleaned?
Rug cleaning prices are commonly based on size and cleaning method. For instance, to get a small rug cleaned (Up to 3 sq.m.), the prices start from £27 and just £7 if you have joined the Fantastic Club! For one of our experts to clean a large rug (Up to 15 sq.m.), the starting prices are: £46 for non-members and £16
for Fantastic Club Members.
How can I get some kind of deal or discount?
You can join the Fantastic Club to get access to discounts for our entire range of services and other conveniences such as priority booking for the most requested time slots of the week. Or you can combine for example rug cleaning with upholstery and furniture cleaning and you will get a discount. When you book your end of tenancy cleaning service you'll get the carpet cleaning service with a price cut as well.