Step 1: Carpet fibre identification - Our technician will determine the material of your carpet (synthetic, mixed, or wool).
This ensures we use the safest and most effective cleaning method.
Step 2: Thorough hoovering - A high-powered vacuum removes loose dust, debris, and allergens.
Prepares the carpet for deeper cleaning.
Step 3: Stain pre-treatment (Prime Care Plan Only) - Tough stains are treated with specialised solutions to break down dirt and improve overall cleaning results.
Step 4: Eco-friendly pre-spray - A powerful, antiviral solution is applied to destroy bacteria and viruses.
This sanitises and refreshes your carpets.
Step 5: Deep steam cleaning - Hot water mixed with eco-friendly detergents is injected deep into the carpet under high pressure.
Our professional machine then extracts the water along with dirt, allergens, and bacteria.
This method is one of the most effective for stain removal and deep cleaning.
Step 6: Fabric protection (Prime Care Plan Only) - A specialised fabric protector is applied to create a barrier against stains and liquids. It lasts up to 8 months and is only available with hot water extraction cleaning.
Step 7: Drying & Aftercare advice - Carpets dry within 3 to 6 hours, with fans or open windows helping speed up the process. Before leaving, our experts provide aftercare instructions to maintain your carpet.