Is the steam cleaning method more beneficial than dry cleaning?
The best carpet cleaning method depends on the type of carpet fibre. Hot water extraction which is referred to as carpet steam cleaning is best for wool, synthetic and wool blend carpets. Moreover, a hot water extraction machine can also be used for
upholstery sanitising,
mattress washing and
curtain cleaning. Dry compound cleaning is best for cleaning carpets with natural fibres such as viscose, tencel, seagrass, and jute. Find out the pros and cons of each cleaning method
here.
What types of carpets and rugs can you clean?
The cleaners are trained to treat different carpet pile types. They can tackle wall-to-wall carpets made of synthetic, woolen, and natural fibres. Also, each technician is specialised in rug cleaning of Persian, oriental, area, sculptured, Moroccan, Indian, Tibetan and other rugs, and can serve you anywhere in London.
How much time does the carpet cleaning service take?
Well, it depends on a lot of things. To give you a rough example, a single bedroom carpet usually takes around 30 minutes. But keep in mind that factors such as the condition of the carpet need to be considered as well.
How long does it take for the carpet to dry out?
Carpets made of synthetic fibre will usually air-dry on their own in 3 to 6 hours. Wool, on the other hand, will stretch the timeframe from 4 to 8 hours.
Can you guarantee successful stain removal?
There are stains that simply damage the carpet and leave a permanent mark – hair dye, certain chemicals and so on. However, if we are unable to remove the stain, nothing will!
Can your carpet cleaning methods help with carpet odour removal? Such as odours from pet urine?
Yes, our carpet cleaning methods are great for removing bad odours. Your textile floor coverings will be left clean and freshened up, smelling great! Take a look at our very helpful blog post about
removing cat urine stains and odour from a carpet.
Does the technician move the furniture around?
Well, if it comes to a coffee table and a chair or two, sure, no problem – the cleaner will be happy to help as long as it’s something minor. But when it comes to heavy furniture, you should prepare the room in advance. We have the right guide if you're wondering
how to move heavy furniture on your carpet.
Do you take the carpet away?
No, the technician brings everything necessary to complete any of our professional carpet cleaning services on site. This is way more efficient and time-saving.
How many carpet cleaners will come?
We will send a single certified technician to your place. He will bring all the necessary equipment and detergents to complete the carpet cleaning service on site.
What types of cleaning agents do carpet cleaning specialists utilize?
Our team employs an array of expert-grade detergents, which are unavailable in common retail stores. We use an assortment of cleaning solutions, spot removers, and stain safeguarding agents, which have been meticulously evaluated over time to ensure exceptional outcomes. Furthermore, these products eliminate 99% of known bacteria and germs, ensuring a thoroughly sanitized space. Additionally, they are safe for children, pets, and the environment.
What is the recommended frequency for professional carpet cleaning?
The frequency of professional cleanings largely depends on the level of foot traffic your carpets experience, as well as the presence of any stain protection measures. For typical residential carpets, we suggest having them professionally cleaned at least two times per year.
How does the hot-water extraction carpet cleaning work?
Step 1: Pretreating the item - In this method, we use a more advanced version of steam cleaning. Before the actual carpet cleaning procedure takes place, the technician will vacuum clean the piece to remove that first layer of loose dust. Then, if you booked our Prime Care Plan, he will examine the stains (if any) and choose the appropriate detergent for each. Spilt drinks, greasy food splatters, and so on – whatever it is, it will be dealt with accordingly. However, keep in mind some stains permanently damage the fabric and they are impossible to clean. If our methods can’t clean them, nothing will.
Step 2: Main cleaning procedure - This is the most efficient and longer-lasting carpet cleaning method on the market. It brings even the most blemished and heavily-soiled textile floor coverings back to life. Here is how the steam carpet cleaning works: The technician uses a professional machine to deep clean every inch of the carpet. The nozzle ejects pressurised water mixed with a detergent. This easily dislodges all accumulated grime and dust. At the same time, a powerful suction attachment is removing all the excess moisture from the piece (along with the loosened dirt). This way, your carpet is being cleaned and dried at the same time, with no risk of damage – up to 80-90% of the moisture is removed almost simultaneously. NOTE: Fantastic Services does not hold any responsibility for damage that might occur on your carpeting after professional cleaning in case you have attempted to remove existing stains on your own by using unknown to us detergents of your choosing.
Step 3: Stain protection - If you booked the Prime Care Plan - recommended for high-traffic areas. To protect your freshly cleaned items and prolong their life, your technician can use the highly effective stain repellent on them. The repellent is applied evenly on the pile of each individual item and provides reliable protection against all kinds of stains by not allowing them to settle on your rug's surface. This way, your items will remain fresh much longer and they will be a lot easier to clean the next time.
Step 4: Short drying time - After hot water extraction, the textile floor covering is slightly damp and needs 3 to 6 hours to air-dry on its own.
What is your carpet cleaning service coverage?
Fantastic Services provides expert rug cleaning services near you, covers all boroughs within M25. We also perform professional carpet cleaning in London and in major cities across England including Bristol, Manchester, Liverpool, Birmingham, Oxford and more. If unsure, please use our online booking form to verify our presence within your postcode area.
What is your availability?
You can book our carpet cleaning services from 7am to 5pm and you can get a visit from the carpet cleaners for every day of the week, even on weekends and bank holidays. You can also opt for an early morning or after-hours appointment.
How can I make changes to my carpet cleaning booking?
Simply log into your Fantastic account (or create one), and go to the Dashboard where you can easily manage your bookings. Just make sure you do it at least 48 hours before the appointment.
How much does it cost to have a carpet cleaned?
The cost of our professional carpet cleaning service is based on the square footage of the room and the carpet cleaning method used. For example, the standard price for hallway carpet cleaning (10 х 4 feet) starts from £37 and if you're a Fantastic Club Member, the starting price is £7. Our prices for bedroom carpet cleaning (Up to 20 sq.m.) are starting from £46 and £16 for members of the Fantastic Club.
How much does it cost to have a rug cleaned?
Rug cleaning prices are commonly based on size and cleaning method. For instance, to get a small rug cleaned (Up to 3 sq.m.), the prices start from £27 and just £7 if you have joined the Fantastic Club! For one of our experts to clean a large rug (Up to 15 sq.m.), the starting prices are: £46 for non-members and £16
for Fantastic Club Members.
How can I get some kind of deal or discount?
You can join the Fantastic Club to get access to discounts for our entire range of services and other conveniences such as priority booking for the most requested time slots of the week. Or you can combine for example rug cleaning with upholstery and furniture cleaning and you will get a discount. When you book your end of tenancy cleaning service you'll get the carpet cleaning service with a price cut as well.